1. Introduction
This Privacy Policy outlines how Four Gears Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our services and website. We are committed to safeguarding your privacy and ensuring that your personal data is protected.
2. Information We Collect
We collect various types of personal data to provide and improve our services:
- Contact Information: This includes your name, email address, phone number, and mailing address. We collect this information when you sign up for our services, fill out forms, or contact us.
- Payment Information: To process transactions, we collect payment details such as credit card information. This data is securely processed by our payment providers.
- Usage Data: We collect data on how you interact with our website and services. This includes IP addresses, browser type, access times, and referring websites.
- Marketing Data: We may collect information on your preferences to send you relevant information and offers.
3. Use of Information
We use your personal data for the following purposes:
- Service Provision: To provide, operate, and maintain our services.
- Payment Processing: To process payments and manage transactions.
- Communication: To communicate with you, respond to inquiries, and provide customer support.
- Service Improvement: To understand how our services are used and to enhance user experience.
- Marketing: To send you promotional materials and updates, if you have opted to receive them.
4. Data Sharing
We may share your personal data with:
- Service Providers: Third parties that perform services on our behalf, such as payment processors and hosting providers. These third parties have access to your data only to perform these tasks and are obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner.
5. Data Security
We implement a variety of security measures to ensure the safety of your personal data:
- Encryption: Sensitive information is encrypted during transmission using secure socket layer (SSL) technology.
- Access Controls: Access to your personal data is restricted to authorized personnel only.
- Data Minimization: We only collect and retain personal data necessary for our operations.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to certain legal obligations.
- Objection: You can object to the processing of your data for specific purposes.
- Portability: You can request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at [insert contact information].
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used to deliver relevant advertisements to you.
You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any site you visit.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it was collected.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Four Gears Ltd Reid Memorial Hall, 4a Maryville Avenue, Belfast, Northern Ireland, BT9 7HE